If Phase Essential is drifting out of sync, or you are experiencing any playback accuracy issue during a session, here is what to check.
What is drift?
Drift is when Phase Essential loses sync with the actual platter position. It can show up in different ways:
- The track gradually shifts ahead or behind
- The playback jumps forward or backward without any input
- You hear brief audio interruptions during a session.
Common Issues
Drift or playback accuracy issues
- In Phase Manager, go to Settings > Advanced Settings and reset Remote A and/or Remote B. Place them on the spinning platters at 0% pitch and wait for the LEDs to turn solid.
- Run a manual calibration: Settings > Calibration, platters spinning at exactly 0% pitch. A calibration done at the wrong pitch will not cause immediate drift, but will cause it as soon as you move the pitch fader. Full guide here.
- Check that the RPM in Settings > Configuration matches your turntable (33 or 45). Selecting the wrong preset causes persistent drift that calibration will not fix.
- Make sure the Remote sits completely flat on the platter. Any tilt causes tracking errors. Check that the magnetic sticker is centered and flat.
- Disable double-tap calibration in Settings > Calibration. Bass and vibrations can accidentally trigger a calibration mid-session.
- Keep the Receiver close to the turntables, away from WiFi routers and other 2.4 GHz devices.
- Update to firmware v9.0 if you have not already. Guide here.
- DVS mode only: check the calibration scope in your DJ software. It should show a clean, round circle. A distorted shape means a signal issue. Full guide here.
- DVS mode only: check your RCA cables and make sure the mixer input is set to LINE, not PHONO.
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